DHANVAAN — PRIVACY POLICY

Applicable to Dhanvaan Indicator & Dhanvaan Algo Trading

Dhanvaan respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how Dhanvaan may collect, use, process, store, and protect information when you visit our website, purchase a subscription, access, install, or use Dhanvaan Indicator or Dhanvaan Algo Trading services.

1. INFORMATION WE MAY COLLECT

When you register, purchase, contact us, or use Dhanvaan services, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and transaction information
• Subscription and purchase details
• Broker or trading-platform information
• Broker/API integration-related information, where applicable
• Device and browser information
• IP address and technical information
• Login and account-related information
• Customer-support communications
• Service usage and activity information

We collect only information that is reasonably necessary for providing, maintaining, securing, and improving our services.

2. PAYMENT INFORMATION

Payments may be processed through third-party payment gateways or payment service providers.

Payment card, UPI, banking, or other payment credentials may be processed directly by the applicable payment gateway or payment service provider.

Dhanvaan does not necessarily receive or store complete payment credentials such as full card numbers, UPI credentials, banking passwords, or OTPs.

Users should review the privacy policy and terms of the applicable payment service provider for information regarding how payment data is processed.

3. HOW WE USE YOUR INFORMATION

Information collected by Dhanvaan may be used to:

• Create and manage your Dhanvaan account.
• Process and verify subscriptions and payments.
• Activate and maintain services.
• Provide access to Dhanvaan Indicator and/or Algo Trading.
• Facilitate broker, API, platform, or technical integrations.
• Provide technical and customer support.
• Send important service-related notifications.
• Manage subscriptions and service access.
• Improve service functionality, performance, and security.
• Detect, prevent, and investigate misuse or fraudulent activity.
• Maintain transaction and business records.
• Communicate important updates regarding the service.
• Comply with applicable legal, regulatory, or governmental requirements.

4. BROKER, API & THIRD-PARTY SERVICES

Dhanvaan services may interact with third-party brokers, trading platforms, APIs, payment gateways, hosting providers, market-data providers, charting platforms, technology providers, and communication services.

Where necessary to provide the requested service, certain information may be processed or shared with these third parties in accordance with their respective terms and privacy policies.

Dhanvaan does not control the privacy practices, security measures, or policies of third-party services.

Users are responsible for reviewing the applicable privacy policies and terms of any third-party service they choose to connect with Dhanvaan.

5. BROKER & API CREDENTIALS

Where broker/API integration is required, certain technical information or credentials may be required to facilitate the integration.

Users are responsible for maintaining the confidentiality and security of their broker passwords, OTPs, API credentials, access tokens, and other account-access information.

Users should not share their passwords, OTPs, API credentials, or access tokens with unauthorized persons.

Dhanvaan will use reasonable measures to protect information received through its services; however, no internet-based service, API, electronic storage system, or communication method can be guaranteed to be completely secure.

6. DATA SECURITY

Dhanvaan uses reasonable administrative, technical, and organizational measures intended to protect user information against unauthorized access, misuse, alteration, disclosure, or loss.

However, users acknowledge that no online service, website, server, database, API, network, or electronic transmission can be guaranteed to be completely secure.

In the event of a security incident affecting user information, Dhanvaan may take reasonable steps to investigate, mitigate, and address the incident and provide notifications where required by applicable law.

7. DATA SHARING

Dhanvaan does not sell users’ personal information to third parties.

Information may be shared with relevant service providers, contractors, technology partners, payment processors, brokers, APIs, hosting providers, or other third parties where reasonably necessary to:

• Operate Dhanvaan services.
• Process payments.
• Facilitate broker or API integration.
• Provide customer support.
• Maintain and secure the platform.
• Detect or prevent fraud or misuse.
• Comply with legal or regulatory requirements.
• Protect the rights, property, safety, or legitimate interests of Dhanvaan, users, or other parties.

Dhanvaan may also disclose information where required by law, court order, governmental authority, or other legally valid process.

8. COMMUNICATIONS

By providing your contact information, you may receive transactional and service-related communications regarding:

• Account registration
• Payments
• Subscription status
• Indicator activation
• Algo activation
• Broker/API integration
• Service updates
• Technical notifications
• Security notifications
• Customer support

Promotional communications will be handled in accordance with applicable requirements and available opt-out mechanisms.

Users may opt out of promotional communications where an applicable unsubscribe or opt-out option is provided.

9. COOKIES & TECHNICAL INFORMATION

Dhanvaan’s website or online services may use cookies, analytics tools, logs, or similar technologies to improve website functionality, security, performance, and user experience.

Such technologies may collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Access times
• Referring pages
• Website activity
• Technical and diagnostic information

Users may be able to control certain cookies through their browser or device settings. Disabling certain cookies may affect some website functionality.

10. DATA RETENTION

Dhanvaan may retain personal information for as long as reasonably necessary to:

• Provide services.
• Maintain account and subscription records.
• Process transactions.
• Provide customer support.
• Prevent fraud and misuse.
• Resolve disputes.
• Maintain business records.
• Comply with applicable legal, regulatory, accounting, or governmental requirements.

When information is no longer reasonably required, Dhanvaan may delete, anonymize, or securely dispose of it, subject to applicable legal or operational requirements.

11. USER RIGHTS

Subject to applicable law, users may request:

• Access to eligible personal information held by Dhanvaan.
• Correction of inaccurate or incomplete information.
• Deletion of eligible personal information.
• Information regarding how their personal information is processed.

Requests may be made by contacting Dhanvaan through the applicable support or contact channels.

Certain information may need to be retained for legal, regulatory, accounting, fraud-prevention, security, dispute-resolution, or legitimate business purposes.

12. CHILDREN’S PRIVACY

Dhanvaan services are not intended to be used by individuals who are unable to legally enter into applicable agreements under relevant law.

Dhanvaan does not knowingly seek to collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to Dhanvaan inappropriately, please contact us so that appropriate action can be considered.

13. THIRD-PARTY LINKS & SERVICES

The Dhanvaan website or services may contain links to or integrations with third-party websites, platforms, brokers, payment gateways, applications, or services.

Dhanvaan is not responsible for the privacy practices, security, content, or policies of third-party services.

Users should review the privacy policies of such third parties before providing information or using their services.

14. BUSINESS TRANSFERS

In the event of a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, user information may be transferred as part of the relevant business assets, subject to applicable law and appropriate privacy protections.

15. CHANGES TO THIS PRIVACY POLICY

Dhanvaan may update this Privacy Policy periodically to reflect changes in its services, technology, business practices, legal requirements, or regulatory obligations.

The latest published version will apply from its stated effective or updated date.

Users are encouraged to review this Privacy Policy periodically for updates.

16. CONTACT & PRIVACY REQUESTS

For questions, concerns, or requests relating to this Privacy Policy or your personal information, users may contact Dhanvaan through the official contact details or support channels provided on the Dhanvaan website.

17. USER ACKNOWLEDGEMENT

By accessing, purchasing, subscribing to, or using Dhanvaan Indicator or Dhanvaan Algo Trading, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, processing, and sharing of information as described herein, subject to applicable law.

By proceeding with payment or using Dhanvaan services, I confirm that I have read, understood, and agreed to the Dhanvaan Privacy Policy.